Frequently Asked Questions

What is the Plan?
What is Covered in the Plan?
Can I purchase a Jewellery Care Plan online?
How much does the Jewellery Care Plan Cost?

The one-off cost of your Jewellery Care Plan will be dependent on the purchase price of the item you have selected. Pricing tables are available in our stores and our friendly teams will be more than happy to discuss the specific cost of your Jewellery Care Plan with you.

How long do I have to purchase a Jewellery Care Plan?
Terms and Conditions - The Plan
Terms and Conditions - Obtaining a Specified Service
Terms and Conditions - What the Plan Covers
Terms and Conditions - What the Plan does not cover
Terms and Conditions - Term of Plan Coverage
Terms and Conditions - Australian Consumer Law
Terms and Conditions - Value of Specified Services
Terms and Conditions - Cancellation
Terms and Conditions - Limit of Liability under the Plan