Frequently Asked Questions

How much does delivery cost?
How does my jewellery arrive?
What paperwork is included when sending goods to a gift recipient?
Can you deliver to a P.O. Box address?
Can you deliver to an Australia Post Parcel Locker?

Yes, we use Australia Post who can deliver to their Parcel Lockers. For further information on this FREE Australia Post service please - click here

How do I know what the status is of my order?
Can I have goods sent to an overseas address?
Can the parcel be left on my door step if I am not home?
Why is my order delayed?
Can I purchase goods and send them to someone as a gift?
How long will it take for my order to arrive?
What do I do if the item is damaged when it arrives?